Applying TFT to the Employee/Manager Relationship
Bringing this back to the conflict that began this chapter between my friend and the manager who took credit for her work, how can you apply the TFT solution to this problem? Remember that the basic principles behind the TFT approach are to go along when possible and push back when necessary, echoing the opponent’s response each time. The added wrinkle in the employee/manager relationship is that you want to preserve the loyalty relationship. Over time, the goal is to train your boss to anticipate your reactions, thereby training them to take what you want into account when making decisions that affect you.
The first step is to start with empathy. Try to understand why the manager does what they ...
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