Epilogue

KEN BLANCHARD AND GARRY RIDGE

IT WAS INTERESTING for us to discover that our fathers had a similar philosophy. It can be summed up by the statement “Talk is a lot of hot air unless you back it up with some action.” In other words, don’t say what you’ll do; do what you say. Or as Gandhi said, “Be the change you wish to see in the world.” This book could be a lot of hot air unless it stimulates you to do something. If you’ve been complaining about how your performance is evaluated, share this book up the hierarchy. If you’re a top manager and you’ve been hearing some rumblings about how performance is evaluated in your organization, you might want to look in the mirror.

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