3

SET THE PROPER INVESTMENT LEVEL

Establishing the Appropriate Amount to Spend on Human Capital

Force 1: Investment. This is an issue with any function, but it is particularly important for the human resources function. Deciding approximately how much to spend on employees is a very strategic issue that deserves much attention. Spending too little or too much can be disastrous. Five options are possible for the investment level.

One of the most critical strategic issues facing the CHRO is determining the appropriate investment level for human resources. How much you should spend on your employees is a fundamental issue, yet in practice, it doesn’t receive enough attention. While some CHROs use benchmarking only—and maybe to a fault—other strategies ...

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