Using Differences to Drive Value

Force 7: Demographics and Societal Changes. One of the most important forces that is affecting all workplaces is how the workforce has changed—how the lives of people making up the workforce have shifted. The principal drivers are the pronounced changes in the age, gender, race, and ethnic background of employees. The challenge of having five generations at work, the rising role of females in organizations, the migration of employees across cities and countries, the shifts in the makeup of families, various causes of distrust in institutions, and declining happiness dramatically affect the quantity and quality of members of the workforce. The way in which these factors ...

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