CHAPTER 8

Where Do You Go from Here?

Now that you have established competencies and are hiring candidates against them, it makes sense to start incorporating the competencies into your other human resource programs and processes. In this chapter we will briefly look at some of the next competency-integration steps you could take.

Performance Management

One of the many reasons employees dislike annual performance reviews is that they feel the review is arbitrary and capricious. They may view it as something that is being done to them that really has little importance or value rather than seeing it as a tool that can be used to help them improve in their position and grow with the organization.

Competencies can change that mindset. When individual ...

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