RESOURCES AND REFERENCES
Interviewing, Competencies, Competency-Based Interviewing, and Behavior-Based Interviewing
There are, combined, literally thousands of books, white papers, journal articles, and Internet articles on these topics. Although each article has something to offer, it would be impossible to list all of the resources here. Following, though, are a few resources to help you enhance various aspects of your recruitment, interviewing, and hiring process.
Arthur, Diane. Recruiting, Interviewing, Selecting & Orienting New Employees, 4th ed. New York: AMACOM, 2006.
Ball, Frederick W. and Barbara B. Ball. Impact Hiring: The Secrets of Hiring a Superstar. Upper Saddle River, N.J.: Prentice Hall, 2000.
Camp, Richard R., Mary E. Vielhaber, ...