1. Developing and Using a Telephone Screening Form

There is no magic number of questions to ask during a telephone screening interview, nor is there a required form (other than what your organization might require). While you can use a generic, one-form-fits-all-positions telephone screening form, it will probably not serve you well. For example, I would hope that the basic requirements that would get a computer programmer’s foot in the door for an interview would be different from those that would justify a face-to-face interview with a brain surgeon.

For a specific position, however, you should use the same form with every candidate you contact for a telephone screening interview. This ensures not only that you get the same information from ...

Get High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.