Chapter 10 Step 7: How Many Ways Can the Gap Be Closed?

William J. Rothwell

DOI: 10.4324/9781003155928-14

Once the cause of a performance gap is clear—or at least approximated—then closing the gap becomes the next step in performance coaching. Finding ways to close the gap requires creative thinking, often in real time, and precedes the decision about which solution is best. Creating a list of possible solutions before selecting one is the focus of this chapter. Think of this step as brainstorming solutions. Any problem can be solved in many ways, and this step requires performance coaches to brainstorm what solutions are possible.

How This Chapter Is Organized

This chapter is organized into the following parts:

  • What This Step ...

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