Chapter 11 Step 8: What Is the Most Effective Way to Close the Gap?
Once the root cause(s) of a performance gap is clear to stakeholders and possible ways to close the gap have been brainstormed, performance coaches should pinpoint the most effective way to close the gap. Pinpointing the most effective way to close the gap is a mixture of art and science, since performance coaches must strike a balance between cost, effectiveness, and other consideration (such as organizational politics) when choosing the most effective solution. Finding the most effective way to close the gap is important because that means choosing the solution.
It can be tempting to forego a reasoned choice and ...
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