Chapter 13 Step 10: What Are the Damages of Inaction?

William J. Rothwell

DOI: 10.4324/9781003155928-18

Once the likely consequences of implementing solutions have been identified, performance coaches should consider what damages—or other results—may result from inaction. Not all problems deserve corrective action; rather, sometimes it is best to ignore problems and focus attention on other, more pressing issues. The damages—and sometimes legal liability—that can result from inaction have been studied (Hinkin and Schriesheim 2004; Hinkin and Schriesheim 2008; Moore 2002; Von Bergen 2012).

While performance coaches may be tempted to act rather than think (see Lambert 2016; Saltzman 2018; “Why the Things You Ignore Will Only Grow” ...

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