Hire With Your Head, 4th Edition

Chapter 8Conducting the Exploratory Phone Screen

• The Exploratory Phone Screen Drives Hiring Success
  • The Phone Screen Is the “Swiss Army Knife” of Hiring
  • With a Phone Screen You Only Need Three or Four Semifinalists to Make One Great Hire
• Use the Phone Screen to Find and Recruit Semifinalists
  • Conducting the Phone Screen Work History Review
  • Semifinalists Must Answer These Two Questions
• Summary: Use the Phone Screen to Control Your Entire Hiring Process

THE EXPLORATORY PHONE SCREEN DRIVES HIRING SUCCESS

Caution: The following shouldn't be a very controversial statement, but for some of your hiring managers it will be.

Hiring managers must embrace the idea of conducting an exploratory phone screen with 100% of the candidates their recruiters highly recommend.

If they do not, they will spend too much time trying to find a reasonably competent person. Yet if they do agree to this step, it will help them hire more outstanding people on a consistent basis and minimize the need to see more than three or four people for more in-depth interviewing to make one great Win-Win Hiring outcome. This chapter will describe how this is done.

The phone screen with the hiring manager occurs as soon as possible after a recruiter mentions to a prospect, who they believe is a possible semifinalist, that arranging a preliminary phone call with the hiring manager is the next step in the company's ...