Hiring and Keeping the Best People

Hiring and Keeping the Best People

by Harvard Business School Press
Released January 2003
Publisher(s): Harvard Business Review Press
ISBN: 9781578518753

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Book description

Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. In today's ever-changing business environment, hiring an all-star work force and keeping it in place is a challenge for any organization. With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, Hiring and Keeping the Best People offers managers a clear understanding of how to hire more effectively and increase retention. Packed with hands-on tips and tools, this helpful guide provides actionable and practical advice for managers and human resources professionals alike.

Table of contents

  1. The Harvard Business Essentials Series
  2. Title Page
  3. Copyright Page
  4. Table of Contents
  5. Introduction
  6. 1 - The Hiring Process
    1. Defining Job Requirements
    2. Recruiting Promising Candidates
    3. Interviewing
    4. Evaluating the Candidates
    5. Making the Decision and Offer
    6. Don’t Forget Process Improvement
    7. Summing Up
  7. 2 - Beyond the Hiring Basics
    1. Online Recruiting
    2. When to Use a Professional Recruiter
    3. Case Interviewing
    4. Hiring Based on Embedded Personal Interests
    5. Hiring for Microculture
    6. Psychological Testing
    7. Summing Up
  8. 3 - Keeping the Best
    1. Why Retention Matters
    2. Why Retention Is So Challenging
    3. The Special Challenges of a Diverse Work Force
    4. Why People Stay
    5. Why People Leave
    6. Two Retention Champions
    7. Managing for Retention: An Overview
    8. Summing Up
  9. 4 - Market-Wise Retention
    1. Not All Employees Have Equal Value
    2. Market-Based Retention Strategies
    3. Summing Up
  10. 5 - Developing the Talent You Have
    1. The Development Dilemma
    2. Skill Training
    3. Career Development
    4. Handling C Performers
    5. Summing Up
  11. 6 - Workplace Factors That Affect Hiring and Retention
    1. Consider Your Culture
    2. Employee Burnout
    3. Work-Life Balance
    4. Summing Up
  12. 7 - When All Else Fails
    1. Keeping Valued People in Your Orbit
    2. Hiring Former Employees
    3. Exit Interviews
    4. Summing Up
  13. APPENDIX A - Sample Job Description
  14. APPENDIX B - Targeted Interview Questions
  15. APPENDIX C - Legal Landmines in Hiring
  16. Notes
  17. Glossary
  18. For Further Reading
  19. Index
  20. About the Subject Advisor
  21. About the Writer
  22. Need smart, actionable management advice? - Look no further than your desktop.

Product information

  • Title: Hiring and Keeping the Best People
  • Author(s): Harvard Business School Press
  • Release date: January 2003
  • Publisher(s): Harvard Business Review Press
  • ISBN: 9781578518753