Introduction

This book explains the essentials of what managers and business owners need to know about hiring and retaining good employees. Effective hiring and personnel retention are the two bases of future organizational well-being. If that seems like an overstatement, consider this: The success of most of today’s businesses depends more on human assets than on physical or financial assets. Buildings, equipment, manufacturing facilities, and most technologies can be readily purchased, but the human talent and know-how needed to drive our knowledge-based industries are much harder to come by.

Hiring decisions are among the most important decisions made by managers, and this book explains the essentials of what managers and business owners ...

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