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Use the Correct Leadership Style

THERE IS A rule that you can never expect people to do a good job at a task if they have not been trained thoroughly on how to do the task in an excellent fashion.

Paul Hersey, in his book The Situational Leader, revolutionized management and the understanding of how to work with different employees with his four quadrant method.

He taught that each employee has a certain level of skill and ability in a particular job, which dictates the leadership style that is most effective in eliciting the very best results from that person.

The Telling Style

If the new person has limited knowledge or skill, or none at all, in a new job, this person requires a directing style of management. The role of the manager ...

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