FIFTEEN

Improve Performance Continually

IT IS ESTIMATED that, especially in a growing company, one-third of new hires will do an excellent job. One-third will be average performers, and one-third will turn out to be the wrong people for the job, either in the short term or later on, as the company and the job changes.

For this reason, you are going to have performance problems as regularly as breathing in and breathing out. One of your chief responsibilities as a manager is to address performance problems and to ensure that each person on the payroll is making a maximum contribution to the company. Firing an employee is a last resort. When performance problems arise, if you demonstrate your true leadership qualities and your real ability to manage ...

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