IntroductionHire for Attitude

If your organization is going to excel, it needs the right people. But virtually every one of the standard approaches to selecting those right people is dead wrong. And here’s why: whenever managers talk about hiring the right people, they usually mean “highly skilled people.” For lots of executives, the war for talent is a war for the most technically competent people. But that’s really the wrong war to be fighting.

Most new hires do not fail on the job due to a lack of skill. My company, Leadership IQ, tracked 20,000 new hires over a three-year period. Within their first 18 months, 46 percent of them failed (got fired, received poor performance reviews, or were written up). And as bad as that sounds, it’s pretty ...

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