1Discover Your Brown Shorts

We now know that attitude, not skill, defines high and low performance. But while attitudes like coachability, emotional intelligence, motivation, and temperament are all nice to have, they’re far from a one-size-fits-all solution. An employee who is competitive and individualistic may be the perfect fit for a solo-hunter commission-driven sales force or a Wall Street financial firm. But put that same personality to work in a collaborative, team-loving start-up culture with a bunch of programmers all coding around one big communal desk, and that individualistic superstar is doomed to fail.

The “right” attitude is as unique as the organization to which it belongs. Just as we learned on “Sesame Street” all those years ...

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