Chapter 7
Evaluating Your Results
All of the advice on great training design is to no avail if you never find out what happened to your learners. You need to know if they mastered the material and put it to use in their work lives. But most of all you need to know the training results for yourself. Assessment literally means to “sit beside and judge.” You need to step out of yourself and observe your work with a critical and candid eye. If you can understand assessment as continuous learning, then you will gratefully accept what you see. All successful assessment is learning itself—concern not only with how they did, but also with how they ...
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