Hoshin Kanri

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Table of Contents
6. Tables and Figures
7. Publisher’s Message
8. Preface
9. Contributors
10. Introduction
11. Chapter 1. TQM and Hoshin Kanri
    1. Hoshin Kanri and Target Control
    2. Target and Policy
    3. Target Deployment
    4. Means Deployment
    5. Target Deployment and Means Deployment
    6. Hoshin Kanri and Control Items
    7. Hoshin Kanri and QC Circles
12. Chapter 2. Promotion of Hoshin Kanri
    1. Overall Control System
    2. Hoshin Kanri: Basic Concept
    3. Hoshin Kanri as a Part of TQM
    4. Basic Promotion of Hoshin Kanri
13. Chapter 3. Control Items for Hoshin Kanri
    1. The Role of Control Items in Hoshin Kanri Systems
    2. Definition of a Control Item
    3. System of Control Items
    4. Concept of Control Items
    5. Advantages of Determining Control Items
    6. The Origin of Control Items in Hoshin Kanri
    7. Target Deployment and Control Items
    8. Operation Zelcoba
    9. Coordinating the Target-Means and Control Items
    10. Planned Policy, Coordination, Determination
    11. Implementing the Policy
    12. Evaluating the Progress of Implementation
    13. Deployment of the Target-Means and Control Items
    14. Hoshin Kanri and the Seven New QC Tools
    15. Method of Determining and Using the Control Items
    16. Points of Caution for Determining Control Items
    17. Using Control Items
    18. The Concept of Control Levels
    19. How to Determine Control Levels
14. Chapter 4. Hoshin Kanri with Daily Control, Cross-functional Management, and Work Plans
    1. Hoshin Kanri and Daily Control
    2. Hoshin Kanri and Cross-functional Management
    3. Cross-functional Policy and Departmental Policy
    4. Hoshin Kanri and Work Plans
    5. Merging Hoshin Kanri and the Work Plan
15. Chapter 5. Implementation of Hoshin Kanri: Case Studies
    1. Case Study 1: Hoshin Kanri at Aisin-Takaoka
    2. Management Strategy
    3. Types of Policy and Definitions
    4. Features of Annual Hoshin Kanri
    5. Planning the Annual Company Policy
    6. Case Study 2: Hoshin Kanri at Toppan Printing
    7. Case Study 3: Hoshin Kanri at Hokuriku Kogyo
    8. Case Study 4: Hoshin Kanri at Kobayashi Kosei
    9. Planning the Annual Policy
    10. Deployment of the Annual Policy
    11. Evaluation of Policy Fulfillment
16. Chapter 6. Hoshin Kanri as a Part of TQM: A Roundtable Discussion
    1. Introductory Remarks
    2. Fundamental Issues
    3. How to Determine Target Values and Means
    4. How to Determine the Control Items
    5. How to Effectively Use Control Items
    6. Relationship of Hoshin Kanri to Daily Management
    7. Relationship to Cross-functional Management
    8. QC for Strategic Management
    9. Importance of the QC Approach
17. Appendix 1. History of Hoshin Kanri
    1. The Impetus to Systemize Hoshin Kanri
    2. Relationship between Hoshin Kanri and Target Control
    3. Relationship between Hoshin Kanri and QC Circles
18. Appendix 2. Chronology of Hoshin Kanri
19. Appendix 3. Management Strategies
    1. The Era of Strategic Management
20. Bibliography
21. About the Author/Editor-in-Chief
22. Index