Understanding Hoshin Kanri

An Introduction by Greg Watson

Plans are nothing, planning is everything.

– Dwight D. Eisenhower

Approaching Business as a System

Much of Japanese quality thinking—if not the fundamental element underlying it — supports putting principle into practice. As this approach to managing is quite appropriate to any situation, its potential impact was recognized early in the Japanese culture. The importance of implementing this concept began sometime before 1645 when Miyamoto Musashi wrote A Book of Five Rings as a guide to samurai warriors. The basis of this philosophy was summed up in one word: heiho, or strategy. The word heiho is formed from two Chinese characters: hei meaning soldier and ho meaning method or form. ...

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