CHAPTER 3
Control Items for Hoshin Kanri
The Role of Control Items in Hoshin Kanri Systems
Control Items Are Necessary to Run the Control Cycle
A cycle of control steps (PDCA) is a natural part of business planning systems or management planning systems; it is the means by which the company can plan target and means, make business plans, check results, and incorporate the results into the next year’s business plan. Policy deployment uses PDCA to identify critical items for breakthroughs or for improvement. The following steps are followed:
1. Set up and deploy the target and means. (Plan)
2. Implement the means and solve critical problems. (Do)
3. Evaluate the performance and check progress toward the targets. (Check)
4. Standardize ...
