Skip to Content
Hospitality
book

Hospitality

by Chris Sheppardson, Iwona Drozdz
January 2021
Intermediate to advanced
188 pages
4h 37m
English
Business Expert Press
Content preview from Hospitality

CHAPTER 1

How Economic Sustainability Lost Its Way

There has been a growing voice for business to have a central focus, in its strategies, on building stronger pillars in both sustainability and service within businesses. This is not just related to environmental sustainability but also in terms of social sustainability, in culture, in business ethics, in economics, in the management of human capital, and in creating once again a connection between the customer and a company. It is a very broad and wide-reaching agenda which will naturally challenge the focus of many businesses in recent years. Many customers today want to know that they are associating themselves with a brand or business which will contribute to the benefits of society.

There ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

A Profile of the Hospitality Industry

A Profile of the Hospitality Industry

Dr. Betsy Bender Stringam, Charles G. Partlow
Holiday Makers

Holiday Makers

Jost Krippendorf

Publisher Resources

ISBN: 9781953349736