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How Business Leaders Avoid Conflict (Collection) by Michael A. Roberto

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10. Leading with Restraint

“By failing to prepare, you are preparing to fail.”

—Benjamin Franklin

In every direction that we turn these days, it seems that we hear people talking about the need for more leaders, as well as more effective leadership, in our private and public institutions. The strong desire for enhanced leadership in all aspects of society accelerated after the horrific tragedy of September 11, 2001. For good reason, people have become concerned about how institutions will cope with the extraordinary levels of ambiguity and turbulence in their external environments. Problems seem to be growing more complex, change seems to be happening more quickly than ever before, and many organizations seem ill-equipped to cope with these challenges. ...

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