How Business Leaders Avoid Conflict (Collection)

5. Connect the Dots

“Creativity is the power to connect the seemingly unconnected.”

—William Plomer, South African novelist

In the wake of the tragic events of September 11, 2001, various inquiries examined whether the U.S. intelligence community had failed to detect signs that a massive terrorist attack would take place. These inquiries determined that assorted bits of information had emerged in the months prior to 9/11, pointing to the possibility of a terrorist attack on American soil. Disparate pieces of information surfaced in parts of the intelligence community, including the Central Intelligence Agency (CIA), Federal Bureau of Investigation (FBI), and National Security Agency (NSA). However, people did not share key information swiftly ...