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How Did I Not See This Coming?: A New Manager's Guide to Avoiding Total Disaster by Katy Tynan

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9

LEARNING IN THE TRENCHES

Balancing her coffee mug on top of her laptop, Julie headed over to the conference room. After the last week’s client debacle, she decided to schedule a debrief meeting with the team. But first, she wanted to talk to Maria and Antonella.

Reflecting on her meeting with Murali, Chuck, and Maria, Julie realized that thus far she had only been doing half of her job (and even that not very successfully). She had been focused on getting the team to do what she wanted them to do, but she hadn’t thought about her colleagues or the other departments her team partnered with to deliver on the larger vision of the company. After the disastrous day last week, the importance of that partnership process was very clear.

Stepping into ...

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