Chapter 3Organizing Groups and Teams

Organizations depend on groups and teams to do much of their work, but teams often founder on structural flaws. A team’s structure may come from the top initially, but often needs to evolve locally to meet the challenges of the game, the work at hand. That’s where leadership comes in. Whether you’re formally in charge or just one of the members, if you’re on a team that is going off the rails, there’s a leadership opportunity you can seize.

Social architecture is often taken for granted and almost invisible to the members of veteran teams. It is easier for leaders to perceive structural patterns by observing carefully as they emerge in a new team or as changes evolve in an existing one. This chapter begins ...

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