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How I Did It: Lessons from the Front Lines of Business by Daniel McGinn, Harvard Business Review

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Contents

Introduction

Picking the Right People

Building a Team of A Players

Kevin Ryan, Gilt Groupe

Giving Up the CEO Seat

Jeffrey Hollender, Seventh Generation

Why Succession Shouldn’t Be a Horse Race

Anne Mulcahy, Xerox

Choosing the First Nonfamily CEO

Bill Marriott, Marriott International

How I Avoided Layoffs

David Cote, Honeywell

Building the Right Culture

Going to Extremes for Customers

Tony Hsieh, Zappos

Fixing the Shopping Network’s Culture

Mindy Grossman, HSN

Getting Serious About Safety

Cynthia Carroll, Anglo American

Persuading His Team to Leap into the Future

Vineet Nayar, HCL Technologies

Jump-Starting a Sluggish Company

Jin Zhiguo, Tsingtao

How “Mystery Shopping” Helped Spark a Turnaround

Kevin Peters, Office Depot

Telling the ...

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