Chapter 2


I ASSUME YOU’VE PICKED UP THIS BOOK BECAUSE you’re already convinced that traditional performance management is broken and you’re looking for answers. But it’s also possible that you’re a skeptic, and you need more convincing that it’s time to try something new. Then again, you may be reading this simply because you were asked, encouraged, or arm-twisted into giving it a go.

Whatever your perspective, this chapter is for you. If you’re ready and willing to move on to something new, it will provide important context about the evils you’re moving away from. If you’re a skeptic, it will give you compelling data and insights from experts in the field that I hope will convince you that the old ways are not necessarily ...

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