Chapter 6



LEADERS ON BOARD? CHECK. JOURNEY PLAN? CHECK. DESIGN TEAM ENGAGED? CHECK. Now that we’ve mobilized for action, it is time to move to the Sketch phase of your journey. In this phase, your team will make choices about what is most important to include in your new performance management solution. Yes, it is time to start making some vital design decisions. And where does any good design begin? I think it starts with clarity on your starting place and alignment on your destination. Once there is alignment on the from and the to, then a good design needs a simple sketch that helps us visualize that destination. This sketch will be ...

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