How Performance Management Is Killing Performance—and What to Do About It

Chapter 9

BUILD AND IMPLEMENT

WHILE THE FIRST THREE PHASES of our PM Reboot process can be a wild ride, the nice thing about them is that you usually can control the process and the timeline as you see fit. But don’t expect that degree of control to last into Build and Implement. These final process phases will have far more variability because of the many dependencies that are impacted by performance programs. These dependencies often include the business calendar, other talent programs and initiatives, system and tool requirements for development and implementation, and the readiness of your team to take on the shifts you’re introducing. You ...