How Performance Management Is Killing Performance—and What to Do About It

Preface

IS PERFORMANCE MANAGEMENT ACTUALLY KILLING PERFORMANCE? Seems a little melodramatic, doesn’t it? I’ll admit that the book’s title may be a little over the top, but the fact is, my own personal experience and a great deal of research confirm that a process that was designed to increase engagement and productivity is doing just the opposite, and in a big way. My aim is to help you understand how performance management really is killing performance, but more important, to show you exactly what you can do about it.

In fact, this may be the first comprehensive how-to guide to designing modern, customized performance solutions ever published. But, although it is about performance management, don’t get the wrong impression. It’s really about ...