CHAPTER 5
The Change Process in Practice
Abstract
The field of change management has, as its basis, theoretical models for leading, implementing, and managing change. Such models tend to agree that organizations need to be readied for change, changed, and then reach a state whereupon change becomes institutionalized. The practice of change management, however, has been known to deviate from theory when the attempt is made to actually implement it. Theoretical change models may minimize the importance of the unique contexts in which change is implemented. Further, other topics such as the role of project management techniques in organizational change management (OCM), the effectiveness of organizational preparation ...
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