CHAPTER 12

“People don't resist change, they resist being changed.”

—Peter Senge

Leadership Factors in Successful Organizational Change

By Frank P. Saladis, PMP, PMI Fellow

Abstract

Organizational change has become a common experience across all industries and requires strong leadership, specific goals, a vision the entire organization can buy into, and an understanding that change, though necessary and inevitable, will cause some disruption, will meet with some resistance, and will require empathy and a commitment to see it through. In many ways, it is the ultimate leadership challenge.

To lead (not just manage) change, organizational leaders must be prepared to deal with some significant, and often overwhelming, challenges. Organizational ...

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