Workforce management and talent analytics are the new buzzwords in the world of human capital management. But what data is most important in developing performance management systems and leadership development programs that really deliver results?
Best-selling author Marcus Buckingham says that leaders can build real-time systems via the cloud and other technologies that help managers give the kind of in the moment coaching and course correcting needed in our rapid cycle world. That system should also be an agile, light system, focused on the future and on developing each employee’s strength. He also argues that great performance management systems should be focused on collecting data at the local team level and aggregating the information up instead of cascading down for “alignment.”
In this Harvard Business Review webinar, Buckingham lays out his framework and discusses innovative approaches to integrating cloud and other technology and human capital management.