HOW THE BEST LEADERS LEAD
crisis occurs, and leadership is required. At that time, the leader
steps forth and takes charge of the situation. He or she becomes
a different person and fulfills a different role.
Follow the Rules
General Norman Schwarzkopf tells about his first experience of
leadership at the Pentagon. His senior officer told him that to do
his job well, all he had to do was to ‘‘Follow rule 13.’’
When he asked, ‘‘What is rule 13?’’ his commanding general
said, ‘‘When placed in command, take charge!’’
When then Colonel Schwarzkopf asked, ‘‘But after I have
taken charge, how do I make decisions?’’
His commanding officer said, ‘‘Simple. Use rule 14.’’
When Colonel Schwarzkopf asked, ‘‘What is rule 14?’’ he was
told, ‘‘Do the right thing!’’
These are excellent ideas for you, as well. When placed in
command, take charge, and if ever you are in doubt about what
to do, simply do the right thing.
Leadership Requires Character
Leadership is more about who you are than what you do. Your
ability to develop the qualities of effective leadership, the essence
of what it takes to be a leader, is more important to your success
as an executive than any other factor.
One of the great principles of personal development is,
‘‘Whatever you dwell upon grows and expands in your experi-
ence and personality.’’
You become more effective, day by day, when you think and
act on the basis of the key qualities of effective leaders through-
out the ages. You program these qualities into your personality
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