Chapter 2

Feel good about yourself and make others feel good too

‘Everyone thinks of changing the world, but no one thinks of changing himself.’

Leo Tolstoy

Making changes

If you have read the last chapter, you will have understood that there are a number of differences between assertive, aggressive, passive and passive–aggressive behaviour. You will also have understood that there are a number of reasons why you might behave assertively in some situations and unassertively in others.

You will have realised that there are areas in your life where you could improve your assertiveness and you will have accepted that you have strengths and weaknesses.

Ready to make some changes? Not sure? Not to worry.

The prospect of changing the way ...

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