December 2013
Intermediate to advanced
256 pages
4h 33m
English
‘All happy families resemble one another, each unhappy family is unhappy in its own way.’
Anna Karenina, Leo Tolstoy
Look back now to the quiz in Chapter 1: how assertive are you with your family? How did this compare to your score with friends or at work? Some people find that being assertive with their family is easy but might find it difficult to complain about poor service. You may realise that it is easy for you to be assertive with some members of your family (for example, your children or sister), but others are able to reduce you to rage or a feeling of helplessness.
In this chapter we examine some of the situations described in the quiz and look at how they could be handled in ...
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