May 2001
Intermediate to advanced
174 pages
5h 4m
English
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9Managing Your Time Rather Than Letting It Manage You
Learning Objectives
By the end of this chapter, you should be able to:
• Increase your ability to multitask.
• Identify time robbers and learn to eliminate or control them.
• Develop a system for better time management.
Time is what we want most, but what, alas, we use worst.
THE NEED TO MULTITASK
Like many professions today where organizations have reduced staff, increased technology and focused on increased productivity, customer service requires an ability to handle more than one task at a time (multitask). In a call center this might require listening to a customer on a headset ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.