The number one thing I have learned over years of doing this work with hundreds of companies is this: There’s no magic wand that creates diversity, equity, and inclusion. Change happens one person at a time, one act at a time, one word at a time.

It’s human nature to want quick solutions. Often companies new to diversity, equity, and inclusion believe one training will fix their problems, but that isn’t how change works. There is no training that on its own magically fixes lack of diversity, inequity, and exclusion.

In the world today, we have a tendency to believe that technology can fix most problems in our workplaces. But there is no technology that magically fixes this either. There are some technology ...

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