Driving performance

Ultimately, the judgement as to whether you are a brilliant leader or not will be made against the performance delivered by your team. While developing staff will help with future performance, because they will be more capable, it is current performance that concerns us in this chapter.

Consider this question: Is it your experience that most people who come to work want to do a good job? While there are exceptions, it is certainly my experience that most people want to perform well. Therefore, it is your responsibility as their leader to create an environment in which people can perform well. There are primarily three key components required for ...

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