A confession
Until this point in the book I think I can reasonably claim I have ‘practised what I am preaching’. In this chapter I am suggesting that you ‘do as I say, not as I did’. Putting a positive spin on the situation, I am offering you the hard-won experience of many a battle-scarred manager.
Managing your managers
Do not get emotional
No matter how stupid, demotivating, contradictory and small-minded you think your managers are – STAY CALM. If you get emotional, you are dead. The problem is that if you are good at your job you are likely to be passionate about it, and in dealing with the rest of your organisation you have to remain ...
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