INTRODUCTION

The quality of a team’s performance is closely correlated with and dependent upon the quality of its leadership. Consequently, this whole book is about team leadership. It is also about how to improve work, work methods, and interpersonal relations, all at the same time.

High-performing teams do not happen through halfway measures. You cannot create one without considerable effort on your part and on the part of your management and your group members. To that end, this self-study program contains both concepts and methods intended to help you put together and manage a high-performance ad hoc or permanent team capable of managing itself. As such, the book is about empowerment, the contemporary buzzword suggesting that leadership consists ...

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