CHAPTER 3MANAGING TEAM PROGRESS TOWARD ITS GOALS
LEARNING OBJECTIVES
By the end of this chapter, the student will be able to:
1. Explain the five stepping stones to creating task-driven plans.
2. Use Gantt and PERT charts.
3. Identify task behaviors that threaten a team’s functioning (dysfunctional task behaviors).
4. Apply the basic concepts for motivating the team and/or team members.
High-performance teams do not just happen. Giving equal attention to what a team does (task) and how it does it (process), team members make plans, monitor progress, and guard against barriers to performance. Participants in a high-performance team continuously assess the team’s internal and external situations, and they constantly encourage one another to achieve ...
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