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How to Change Absolutely Anything by Prof. Damian Hughes

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Step 5

Understand your reaction to change: interpreting the facts of a situation to determine the outcome

‘Attitude is a little thing that makes a big difference.’

Winston Churchill

What causes an attitude?

I was once speaking to a conference of leaders and decided that I would start my speech by asking them a question: ‘Think of your normal morning routine and tell me, what sort of things happen during that time which can cause you to arrive into work with a right attitude?’ I emphasised the word ‘right’.

Immediately, someone called out ‘traffic’ and was greeted by a murmur of agreement from the rest of the room. ‘The weather’ was next, followed by a chorus of other voices offering suggestions such as ‘having no milk for your morning ...

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