5Committing to Change
Those who manipulate believe the more you ask for a commitment, the greater your chances of success.
Those who influence believe you earn the right to ask for someone’s commitment.
So here we are—after methodically creating trust, we earned the right to enter into a conversation—to a guarded area many don’t allow us to enter. Once allowed in, we not only asked questions so as to identify this problem, we carefully, and empathetically, dug deeper. As a result, we allowed those who were feeling this pain to understand the true ramifications of their actions, and thus we created urgency. Take a deep breath, because you’re on the cusp of applying influence and changing another person’s mind. Did you miss it? Take a look at the ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access