9

DEALING WITH CHALLENGING RELATIONSHIPS

“If you hate a person, you hate something in them that is a part of yourself. What isn’t a part of ourselves doesn’t disturb us.”

Herman Hesse, writer

In this chapter I shall introduce material that can be used to resolve client issues in all relationships except the most traumatic ones. Once mastered, this material gives the coach both a formal process they can use and, more subtly, a tool that can be used conversationally to consider virtually any situation – a problematic relationship, how a product or service might be received, or simply improving influencing skills.

Perceptual positions

This concept gives us the ability to take multiple perspectives on a situation: from our perspective, from ...

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