How to Coach Your Team

Chapter 2

Developing your skills

This chapter will focus on the four building blocks important for coaching others in a team context. Gallup research shows that the people skills of a leader can add 25% to business returns and contribute up to 70% to the organisational climate so it’s well worth honing and developing your team coaching toolkit in order to bring out the best in others.

This chapter will help you to:

• develop the four key building blocks for effective coaching
• understand how to use these skills to build performance and motivation in the team
• be able to use these skills with your team.

The four building blocks for effective coaching are: listening, questioning, building rapport, and feedback. These skills are central to one-to-one ...