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How to Coach Your Team by Viki Holton, Angela Jowitt, Pam Jones

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Chapter 2

Developing your skills

This chapter will focus on the four building blocks important for coaching others in a team context. Gallup research shows that the people skills of a leader can add 25% to business returns and contribute up to 70% to the organisational climate so it’s well worth honing and developing your team coaching toolkit in order to bring out the best in others.

This chapter will help you to:

  • develop the four key building blocks for effective coaching
  • understand how to use these skills to build performance and motivation in the team
  • be able to use these skills with your team.

The four building blocks for effective coaching are: listening, questioning, building rapport, and feedback. These skills are central to one-to-one ...

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