© Soumendra Mohanty, Sachin Vyas 2018
Soumendra Mohanty and Sachin VyasHow to Compete in the Age of Artificial Intelligencehttps://doi.org/10.1007/978-1-4842-3808-0_5

5. Intelligent Process Automation = RPA + AI

Soumendra Mohanty1  and Sachin Vyas2
Kolkata, India
Pune, India

Robotic process automation (RPA) and artificial intelligence (AI) have traditionally been viewed as separate and somewhat unequal worlds—individually driving significant efficiencies for organizations.

You might be hearing terms like intelligent automation, service delivery automation, and cognitive automation, and that these offerings have the ability to completely automate your enterprise operations. Let’s step back and critically examine the marketing talks versus the ...

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