Books
Head, G.E. Training Cost Analysis: A How-To Guide for Trainers and Managers. Alexandria, VA: ASTD, 1994.
Phillips, J.J., ed. In Action: Measuring Return on Investment, Volume 1. Alexandria, VA: ASTD, 1994.
Sims, R.R. Training Enhancement in Government Organizations. Westport, CT: Quorum Books, 1993.
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