Chapter 11
How to Conduct a Problem-Solving Meeting
A problem-solving meeting is probably the most difficult to conduct. It requires the leader to integrate several types of meetings into one. Included in a problem-solving meeting are information giving, information getting, and possibly brainstorming. It requires the leader to play several roles: presenter, listener, catalyst, arbitrator, facilitator, and participant. And it usually includes many of the situations that can make a meeting difficult to control. In short, the leader has a big challenge to make the meeting productive.
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